Shipping & Return

Your piece will be made-to-order by our artisan partners. Within few days you will receive an email with photos of the wood boards we'll use for your order, for confirmation.

Then we start creating your table, which will be ready in 3-6 weeks, depending on the model, and send final photos of the ready-to-ship item.

We deliver biweekly, so it will take another 1-2 weeks to deliver and assemble the furniture in your room of choice. We will let you know one week in advance about shipment ETA.

We offer complimentary white glove delivery across the UK and Germany for all orders over £1000. For other regions, please see our shipping rates in the policy here.

Your furniture will arrive in flat wooden boxes, with each part (legs, table top, and extensions, if applicable) separately packaged. A two-person delivery team will arrive during your scheduled delivery window, bring your piece into the room of your choice, unpack it, and assemble the table.

We accept returns and exchanges within 14 days of delivery. If you decide to return or exchange your item, we can arrange for our delivery partners to pick it up. You'll receive a full refund minus a £200 restocking fee and shipping costs.

If your piece arrives damaged, we'll repair or replace it at our own expense.

Cancellations made before dispatch are free of charge, but later cancellations are considered returns and will incur a restocking and shipping fee.

For complete details on our return and cancellation policies, please visit our Return Policy.